Returns & Exchanges
At Up & Running, we want to ensure you have the perfect gear for your performance goals. If you are not 100% satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Package Your Gear
Place the unworn items in their original packaging, ensuring all tags are attached and the box is securely taped.
Print & Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.
Drop Off & Track
Hand your package to any authorized carrier location and keep your tracking receipt until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing